User Guide
What should I do if the payment for virtual coins is completed and does not arrive?
2024-06-26
1. If you need to transfer money to the public please contact customer service, we support the public call.
2. If your order payment has not arrived, please send your account number, order number, payment screenshot to our official email.
3. If you encounter any problems during the payment, please send the screenshot or video of the problem to the official email address.
Official email: [email protected]
Once your email is received, a staff member will deal with it for you.
