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What if the extracted IP address does not work?

PROXY.CC only charges for valid IPs, which means that invalid IPs do not incur any charges.

 

If this happens, please contact us

Official email: [email protected]

Once your email is received, a staff member will deal with it for you.

How often are Rotating Residential Proxies IPs rotated?

We offer a variety of hourly rotation types. There are 5 minutes, 10 minutes, 15 minutes, 30 minutes and so on. Specifically you can choose according to your needs.

How long does the IP last?

Due to the use of residential IPs, their online time is not fixed, with a maximum validity of up to 120 minutes. However, our servers have a limit on how long extracted IPs can be used. And to ensure that users can make better use of our proxies.

Do you support API authentication extraction methods?

Rotating Residential Proxies and Unlimited Residential Proxies support API authentication extraction method. Static Residential Proxies support account secret extraction method.


How to detect the current device IP address?

1. open the browser: visit the IP address detection site

2. Click on the search: the content after the display of the "ip" for your current device ip address

Does my account have a limit on the number of ports I can use?

For the duration of the purchase term, you may use our Port Proxy Service without restriction.

Can I buy proxies from specific countries/regions?

Rotating Residential Proxies Provides proxies from a range of 195countries/regions around the world, you can filter the country or region you want the proxy to use.

 

Unlimited Residential Proxies Purchasing proxies from specific countries/regions is not supported.

 

Static Residential Proxies Provides proxies with a range of 36 countries, you can select the desired country at the time of purchase.

How many threads/connections can your proxy handle simultaneously?

Our proxy service is intended to be stable and suitable for a variety of uses. Although we do not impose a limit on the number of devices a user can use, creating too many threads may slow things down.

What should I do if the IP detection result does not match the region where I purchased the extraction?


When checking on certain IP testing sites, the results may not match the region you selected at the time of purchase.

We recommend that you head over to ipinfo.io and check it out.

 

The reasons for the inconsistencies are set out below:

1. Data sources

Different IP detection websites may rely on different data sources to obtain IP address information. These data sources may include Internet Service Providers (ISPs), geolocation databases, lists of public proxies, and so on. As a result, test results may vary.

 

2. Data processing algorithms

The methods and algorithms used to process and analyse IP address information may differ from one IP detection website to another, and these algorithms may take into account factors such as geographic location, anonymity, proxy servers, and so on. As a result, the algorithms of different websites may produce different detection results, even when using the same data source.

 

3. Frequency of updates

IP address information may change. For example, an IP address may belong to a specific geographic location at one point in time, but may have changed at another point in time. If a website updates its data frequently, its detection results may be more accurate.

 

4. Geographic location accuracy

The correspondence between IP address and geographic location is not completely accurate and may be subject to error. Different IP testing websites may use different methods to determine the geographic location of an IP address, so the results may vary.

 

5. Detection technology

IP testing websites may use different techniques to identify IP addresses, such as Ping testing, Traceroute, etc. The use of these techniques may affect the accuracy and precision of the test results.

What Proxies do you offer, IPv4 or IPv6?

Rotating Residential Proxies Both IPv4 and IPv6 are supported;

Unlimited Residential Proxies, Static Residential Proxies Currently only IPv4 is supported for the time being.

 

Note: Regarding the use of IPv6, it depends on whether the target website is compatible with IPv6.

Which proxy type should I choose: Rotating Residential Proxies, Static Residential Proxies, Unlimited Proxies?

Choosing the right type of proxy depends on your specific needs and usage scenarios:

General use and privacy protection:

Select Rotating Residential Proxies:

  • Scenarios: market research, brand protection, SEO monitoring, ad verification, web crawling and crawling, social media marketing, travel fare aggregation, stock market observation, etc.
  • Features: Can locate countries, continents, cities, provides 190+ IP addresses from real devices worldwide.

 

Massive data transfer and efficient access:

Select Unlimited Residential Proxies Proxies:

  • Applicable Scenarios: Tasks that require large amounts of data transfer and frequent access, such as data collection, web crawling, market research, social media marketing, etc.
  • Features: Provide static IP with unlimited traffic, no traffic limitation, save the cost of per-traffic billing, efficient and secure.

 

Long-term missions and stable IPs:

Select Static Residential Proxies:

  • Applicable scenarios: tasks requiring long-term use of the same IP and high access stability, such as managing multiple social media accounts, brand protection, online advertising, etc.
  • Features: Provides fixed IP addresses to ensure access stability and consistency.

 

Consideration of recommendations in a holistic manner:

Choose the right type of proxy for your specific needs, budget and usage scenario. If you have multiple needs, you can use a combination of different types of proxy services to achieve the best results.

 

For example, you can use Rotating Residential Proxies for general use and switch to Unlimited Residential Proxies when performing large-scale data collection. For tasks that require long-term stable IPs, Static Residential Proxies can be chosen. This ensures efficiency and protects privacy at the same time.

What's the Difference Between Rotating Residential Proxies, Unlimited Residential Proxies and Static Residential Proxies

Rotating Residential Proxies provide variable proxies for any country in the world, better disguising local IPs from being tracked;

Unlimited Residential Proxies provide efficient access without traffic restrictions;

Static Residential Proxies provide long-term stable fixed IPs.

What are Static Residential Proxies?

Static Residential Proxies provide fixed residential IP addresses. It is able to pinpoint the actual location and is trusted by websites. By providing static IPs, these proxies help users maintain a consistent IP address over a long period of time, thus improving access stability and security.

What are Unlimited Residential Proxies?

Unlimited Residential Proxies acts as an intermediary server between users and websites by providing dynamic proxy IPs with unlimited traffic. Each residential IP is a random country and city dynamic IP that can accurately locate the actual location and is trusted by websites.


If there is no requirement for locating the country/city, great savings on traffic costs can be made with this Unlimited Residential Proxies package. These proxies ensure that the user can continue to access the information efficiently while remaining secure.

What are Rotating Residential Proxies?

Rotating Residential Proxies are intermediate servers between users and the websites they visit.

 

Rotating Residential Proxies IPs are provided by Internet Service Providers (ISPs), not data centres. Each Residential Proxies is a Rotating IP with selectable country and city, which helps users to make precise geo-location and information access efficiently and securely.PROXY.CC provides real residential IPs and has a proxies IP connection success rate of around 95%.